Try a different phone number

The phone number you are dialing might not be working. Try one of the following:

Select a different phone number in the phone book

1. In the dialing error screen, click Phone Book.

2. In the Phone number list, click a new number.

   If there is not a toll-free number in the list, you might need to make a long-distance call. After you have signed up, your Internet service provider will give you a local access number to gain access to the Internet, if one is available.

3. Click OK, and then click Next.

Edit the phone number in the dialing error screen

1. In the Number to be dialed box, edit the phone number.

   The phone number must appear exactly as it will be dialed. If necessary, add a number (for example, 9) to get an outside line, add 1 to dial a long-distance number, or add a country code or area code.

2. Click Next.

Change how the number is dialed

1. In the dialing error screen, click Dialing Properties.

2. Verify that the number appears exactly as it should be dialed.

3. Click OK, and then click Next.

Did any of these solutions fix the problem?

Yes. Display overview information.

No. What else could be wrong?